Hampton Inn By Hilton & Suites Astoria Or Guest Reviews
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Write a review
Micky Sat, 19 July 2025
Very good
Liked: Hotel was fine for a 1-night stay. Good location for the Pier but breakfasts could be better.
Kate Tue, 15 July 2025
Exceptional
Liked: The room was wonderful, very spacious. The view of the bay were incredible!
Leaann Sun, 13 July 2025
Floors.
Liked: Clean very nice hotel. Good breakfast. Lots of options. Nice room and ok staff. The only problem is they can seem to get the correct floor requested. this is the second time I've requested a certain floor and not gotten it. As i have vertigo its somewhat important to me. Other than that its really nice.
Disliked: See above.
Randy Sun, 13 July 2025
Exceptional
Muriel Tue, 8 July 2025
Superb
Liked: Comfortable beds and clean room
Sareth Sat, 5 July 2025
Won’t be back rather stay...
Liked: Checked into room 309. Inspected the room before shower and found 6 pieces of long brunette strand hair in shower wall, shower head broken wasn’t working properly, ice bucket broken not sure why it was still used in the room. Brought these issues to the evening front desk staff. Asked to change room due to major cleanliness of guest room but was told we are sold out. Ok sure would be nice for them to at-least come up and clean and fix the issue we had brought to their attention but nope all I got was here you go a new ice bucket from a different room. Upon front desk handing me the new ice bucket more hair on the ice bucket. At this moment I was super disgusted. Front showed zero concerns of guest issues not do they care. Interesting business concept. I stay and also worked for and managed Hilton corporate properties definitely not the standard. Must be a franchise thing perhaps. Anyways moving one to day 2 of my stay. Breakfast was subpar to be honest. Nothing to rave about other Hampton Inn breakfast had better quality and variety. Also to note no front desk agents available to speak with when I can back from my outing after 6:18pm. The sitting area by the fireplace was completely dark. A group of other guests and I were sitting completely in the dark. Makes zero sense of guest area with lights off. So we continued to chat in the dark along with multiple other guests of the hotel. Are we saving money on electricity??? Not the normal hotel operations of a Hilton property.
Disliked: Room cleanlinessThermostat on wall almost out of battery - doesn’t workMust use the Ptac control on unit.Bathroom cleanliness Toilet paper holder isn’t guest friendly to change outShower head unit needs to be changed out brokenShower curtains need to be changed out. Old and doesn’t prevent water from spraying out causing water to leak all over the floor causing slippery surface. Front desk friendliest, maybe some more trainer in customer service when issues arise on how to handle properly. Ultimately front desk staff presents at the desk. I noticed hotel has lots of cameras all over the hall ways and property perhaps some investigations on why no staff at the would be a good start. Lastly, turn in the lights in the guest lounge area.
Houston Wed, 2 July 2025
Was ok but will not...
Liked: The location was great and the river view was stunningThe room was large
Disliked: The extra provided blanket was ok but rough..There was only 4 thin pillows ..The bed was extremely firm Being of short stature the bed and the jetted tub was high and difficult to enter.
Mackenzie Mon, 30 June 2025
It was fine. Not memorable.
Liked: Bed was comfortable
Disliked: It’s basic. Room showed a lot of wear and tear
Anonymous Sat, 21 June 2025
Very good
Liked: Great breakfast. Pool and hot tub tun were clean and uncrowded, perfect for rainy weether!
Disliked: Trash can outside main entrance was overflowing and wind was blowing trash all over. Not a great first impression.
Jamie Wed, 18 June 2025
For the price, room wasn’t...
Liked: Nice location and good breakfast
Disliked: Room wasn’t very nice and the ant infestation made it uncomfortable.