Hampton Inn By Hilton & Suites Ankeny

We will stay in Hampton...

Liked: Property was easy to find as well as in/out of the property
Disliked: Male General manager was exceptionally rude & very unprofessional not only to the group leader but in front of the students as well. not a lot of variety for breakfast , hours to amenities are not open long . An individual stay will be fine but group bookings , they aren’t accommodating .

ESL

Liked: Cleanliness
Disliked: Price a little high

Good

Overpriced for the value, stay...

Liked: Nice lobby, very clean
Disliked: The pool hours were very inconvenient. We spent $485 on a room for two nights was to be able to use the hot tub, but by the time we got in for the evening it was closed (apparently at 10). Then it doesn’t open again in the morning until 8 AM which is too late for us to be able to benefit from it before we head out for the day. Would be a much better value and far more preferable if the pool was open from 6 AM until midnight as it is at most of your competitors. Also check out time was 11 AM however housekeeping was knocking on our door an hour and a half before we had to check out. Again, when we pay $485 for two nights, we expect to be able to use the room until checkout. Without interruption. Breakfast was the exact same as other hotels that are a third the price.

Very good

A nice Hampton Inn that...

Liked: The front desk person was lovely and very helpful. Unfortunately the heat was not working in the first two rooms I tried. The third room, which I stayed in, had lights that did not work. I suggest they check all of their rooms to ensure that everything works!

Disappointing

Exceptional

Very good