Hampton Inn By Hilton Stony Creek Va

Passable

Liked: The staff at breakfast were very pleasant and accommodating !
Disliked: It’s never as pristine as other Hampton Inn properties. The clerk at front desk was very unprofessional and repeatedly wiped her nose with her hand while checking us in as if she had a cold.

Horrible, would never have stayed...

Disliked: Construction and dustBooking did not advise

Bad

Good

Liked: We like the location which we use several times a year. Previously, the property was in great shape.
Disliked: The construction/remodeling was a surprise. The lobby and first floor hallways were being remodeled which was messy. The staff was friendly. The check in process was slow because of the computer. The room was comfortable and the breakfast was acceptable.

Exceptional

Clean and comfortable. Very good...

Liked: Clean and comfortable.

Superb

Very good

I wasn’t satisfied with the...

Liked: Breakfast , location.
Disliked: The room was dirty.. not vacuumed , tops of furniture was not cleaned (sticky), dust everywhere, dead lady bugs and spiders, dirty mirrors. 1 bath towel 1 face cloth 1 hand towel. Garbage pails had no bags and had melted candy in them. Part of the Curtains were off the track. I had to moved to new room and had same amount of towels.. dirty mirrors and dusty. Handicapped accessible room both times. I was moved but it wasn’t much of an improvement