Hampton Inn By Hilton Springfield

In Springfield for a wedding,...

Liked: Maintenance was efficient. Staff was courteous and helpful.
Disliked: Need better selection of breakfast items

Exceptional

Pleasant stay but just an...

Liked: Did not eat there
Disliked: This hotel advertises a restaurant but it no longer has one.

Very poor

Disliked: The price was way too high for an average hotel. For what I paid, I expected better.

The staff make our bi-annual...

Liked: The staff is superior. Cidney, the front desk manager and Jenna the general manager always make our stay special.

Exceptional

Liked: Breakfast was good!
Disliked: Nothing

It was a very enjoyable...

Liked: We liked the convenience of the property to Cedarville University. We stayed at the property for the college graduation. We liked the breakfast and the refrigerator, (I had medicine that needed refrigeration.) the large bathroom, and the convenience to all of the activities we had planned.
Disliked: The bathtub drain in room 226 needs to be addressed. I contacted the front office staff and maintenance did come and tried to work on the drain. It never drained properly while we stayed in the room.

Exceptional

Friendly Staff

Liked: Incredible staff.
Disliked: The large group staying at the hotel was so loud and rude. The price was too high. So high that I would’ve found another hotel if I wasn’t so tired from a long drive.