Hampton Inn By Hilton San Francisco Downtown/Convention Center Guest Reviews
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John, Richmond, visiting Mezzanine San Francisco
My wife and I had a great stay at the Hampton Inn. They definitely had the best rate in the area. The hotel is only 2 blocks from the Powell BART station which is very convenient getting to and from the airport. The rooms are a little on the small side but manageable. The staff was very friendly and kind. I also would like to single out one employee, Daniel. He went above and beyond to make sure that we knew where everything was in the city, recommended some excellent restaurants, and made sure that our stay in San Francisco was great. I would give Daniel 6 stars. I highly recommend this hotel and I commend Daniel for a job well done.
Luis Tue, 19 August 2025
Bad
Liked: Everything is clean and good condition
Disliked: I did valet parking and pay for taking care of my car and car got broken, and scratched
Anita Mon, 18 August 2025
Pleasant
Liked: Room very nice and good breakfast
Disliked: No parking. Valet parking charge 75.00. block away parking garage charge 48.00
Charles Thu, 14 August 2025
Great location
Liked: Easy check in and friendly staff
Disliked: 25 minute wait for valet to locate my vehicle and $75 to park
Storr Wed, 13 August 2025
Very good
Liked: Staff, friendly and very good service.
Disliked: Outside hotel, pavement too dirty.
Victor Mon, 11 August 2025
Exceptional
Victor Mon, 11 August 2025
Exceptional
Sebastian Fri, 8 August 2025
Very good
Debra Fri, 8 August 2025
Good
Liked: Everything inside the hotel was great
Disliked: The ally next to. The hotel had drug’s
Karen Thu, 7 August 2025
Superb
Ron Sun, 3 August 2025
Reasonably priced clean hotel
Liked: It's a nice hotel at a reasonable price. The bed was comfortable, the room was small but stylish, the blackout shades were amazing and the view was lovely. The bathroom is decent sized with a modern shower. The facility is well kept and clean. Breakfast had a range of options. The staff was friendly. Rooftop access gave some great views especially at night.
Disliked: As mentioned in other reviews, the area is sadly overrun with street people. Vomit, urine, defecation all within a block or two of the hotel. Watch where you walk. I walked to bars in Folsom at night and sixth street seemed to be the epicenter. I don't think using a different hotel in the area will change that. It's not Hampton's fault but its something to be aware of. There is a MUNI stop just at the corner to jaunt out of it.I stayed on the 16th floor and the hotel was down to one elevator. Mornings were tough as every guest in the hotel is trying to get to the basement for the complimentary breakfast. Combine that with housekeeping clearly having multiple floors as their big carts take over the elevator also in the morning. People with luggage racks trying to check out added to this to create 10 minute wait times for the elevator and another 5 minutes to go up or down as it stops on almost every floor. It made me not love the guy on the second floor taking the elevator down one. I stayed Thursday til Tuesday and it was down the entire time.Overall I would stay here again even with those hiccups. The elevator is the only reason I did not give this a 9.