Hampton Inn By Hilton San Antonio Stone Oak

Really bad

Liked: Nothing. Needs better security. my truck. and other trucks in the parking lot got broken into. DONT STAY HERE. if you drive a truck.
Disliked: poor security.

A restful one-night stay in...

Liked: I arrived at the property after midnight. The front desk associate welcomed me in with a smile and a great attitude. The package that had been delivered in advance was there waiting for me and he was kind enough to bring it up to the room, which was a relief after a long day of travel. The room was spacious with a place for my suitcase, a nice size desk for my laptop and a very comfortable bed. The bathroom was big with adequate lighting, full size quantities of personal care products, and good water pressure. I enjoyed a few great hours of sleep -- the room temperature was ideal, and I used the blackout curtains. I should also note that the hotel was quiet, even though it was full and is located in a quiet area as well. The free breakfast offered a wonderful variety of hot and cold options in addition to light and dark roast coffee from 6 am - 10 am. The following morning was scrambled eggs, bacon, breakfast potatoes, and biscuits with gravy along with the fruit, toast, oatmeal, and make your own waffle choices.
Disliked: Breakfast was plentiful. It just wasn't that tasty so that was disappointing. The bacon was soggy and greasy. The gravy was liquid flour. The biscuits were the consistency of hockey pucks. And even the dark roast coffee was weak. Maybe they just had an off day in the kitchen.

One and Done

Liked: I like the fact that it was hidden
Disliked: The coffee was really bad, there was leaking faucet, pillows were old and uncomfortable.

Exceptional

Would stay here again

Liked: It was everything I expected and more. Comfortable Beds, Clean, Friendly Staff, Convenient Location and Good Breakfast with hot Coffee
Disliked: Nothing

Beautiful stay indeed

Liked: Breakfast was great, customer service was awesome, I believe that the front desk manager her name was Mary Cavasos was very nice and helpful she's amazing, and amazing staff as well..I really give them 5 stars in excellent in everything they do.

Stay was great just wish...

Liked: Nice and easy check in process
Disliked: Door banging loud in the AM and also housekeeping walked into my room while I was sleeping 2 hours before checkout… I’m not sure why because checkout was at 11. There’s was no knock or heads up either.

Good

Liked: I liked the location, free breakfast and that it's pet friendly!!
Disliked: The hotel room we had personally seemed outdated. Overall, I felt the hotel could use remodeling. Getting in and out of the parking lot was a little confusing with it being blocked off all around.

Very good