Hampton Inn By Hilton Salem

Great place, great value, great...

Liked: Location for us was perfect, the Hotel appeared to be new and in excellent condition and the staff was exceptionally friendly and professional. We asked for recommended place to eat and they had a full list list prepared and some advice as well. The room was clean and everything worked as it should. Great value for an overnight stay. Worth mentioning is the fact that I left sweater in the room and Sandra reached out to me by email to inform me and left her number to call back, when I did they offered to ship it to me (my dime of course). I have left plenty of items in hotel rooms in the past, none have initiated contact to advise me, I find this to be exceptional and caring service. Thank You Sandra.
Disliked: There was nothing we did not like.

Exceptional

Passable

Disliked: We had no hot water for our showers. We arrived around midnight and after driving all day went up to our room exhausted and had no hot water. We were only there to shower and sleep and be gone by 9 am.

Superb

Liked: Very clean

Exceptional

It was great as usual

Liked: It’s always nice!
Disliked: Tub had some markings in it

Very nice hotel, I definitely...

Liked: The hotel was very nice. Staff were friendly and very helpful. Our room clean and quiet. The hotel is up to date. This will be the hotel we stay at everytime we come to Salem for now on.
Disliked: When we got there the pool was broke and they had just filled it up, the water was ice cold. We booked this specific hotel because of the pool but we understand things happen that is out of their control, so I don’t blame the hotel at all. We will most definitely stay here again.

Disappointing.

Liked: Location and amenities
Disliked: The bed sheets were stained and it was loud due to a/c and also due to being close to elevator. There was also hair in the bathroom on the door.

Superb