Hampton Inn By Hilton Rochester-Webster

Very satisfying

Liked: Breakfast was perfect!
Disliked: Location was perfect for us!

Clean and quiet. Staff was...

Liked: Food was good. The room was quiet and clean.
Disliked: The exhaust fan in the bathroom did not work. The pillows were awful. Way too flat. Might be time to replace them or at least have offer one firmer pillow on each bed. The was not enough seating for breakfast.

Exceptional

Semi satisfactory

Liked: Proximity to what we needed.
Disliked: Rollaway beds, extremely uncomfortable. The shower had excessive mold around it.

Good

Liked: Overall, the appearance of the room was clean.Breakfast was good.The mattresses were ok. Not as comfy as the holiday express nearby.
Disliked: There was a water leak coming from the ceiling in the bathroom in the morning. I went to the front desk and no one was there. Since the leak was around the toilet area, I assume the toilet upstairs was leaking. Not pleasant!One other thing to comment on. I wish there was a channel guide for the TV. I had to keep searching to find the channel I wanted to watch.The front of the toilet bowl was not clean. The seat and inside were clean, but not the front on the outside.

Won't be going there again

Liked: Pool
Disliked: No wifi

My experience was great. I'll...

Liked: Location accessible to lots of restaurants and fast food spots. I liked that. The staff were wonderful and very helpful even though it was end of their shift. They offered a late check since we got in at midnight. Thanks
Disliked: The only thing that needs to have maintenance look into is that bench in the tub (214) when its fastened to the wall and get wet. The fasteners lets go. I got hit by that falling bench twice. If it was a kid they could get hurt cause that bench is heavy. Look into that please.

Very good

Liked: Loved everything!

Superb