Hampton Inn By Hilton Rochester-Irondequoit Guest Reviews
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Amelia, Lockport, visiting Eastman Theatre
Liked: Everyone was very friendly and good food at breakfast.
Disliked: Even though we did not have the sign on our door the room was not cleaned.
Mary, Ballston Spa, visiting Main Street Armory
I loved this hotel! The front desk personnel were friendly, informative, and helpful. Our room was spotless, the bedding clean and comfortable. I usually have problems sleeping but the bed was so comfortable, I actually overslept! I would be happy to stay there again.
Jack A, visiting Main Street Armory
Worst hotel experience ever. Was charged $215 for leaving cigarette butts in trash can.
Victor Mon, 1 September 2025
Good
Liked: Good
Disliked: Good
Madeleine Wed, 27 August 2025
Staff was great
Liked: Centrally located for our needs
Disliked: A little mold in the shower
Bohdan Sun, 24 August 2025
Very good
Ethel Tue, 19 August 2025
Passable
Liked: the pool
Disliked: Refrigerator and bathtub was dirty
Anonymous Wed, 13 August 2025
Great stay!
Liked: Clean and very well taken care of .
Young Mon, 11 August 2025
Pleasant
Liked: Decent location, decent breakfast and breakfast hrs., facilities stayed open late.
Disliked: We had small sugar ants in our room and were only given a half roll of toliet paper, not received the promised other roll
Amy Wed, 23 July 2025
Exceptional
Liked: Location
Disliked: Breakfast bar limited
Brent Thu, 17 July 2025
Not good. I could have...
Liked: Convenient location.
Disliked: Toilet didn’t flush properly from the start then wouldn’t flush at all. Room was not serviced at all the 2nd day. Reason given was they were out of clean towels. So they just didn’t do anything. Air conditioner was just cool enough to make it more comfortable. Definitely not cool enough.
Kassie Sun, 13 July 2025
Good for 1 night
Liked: The Pool
Disliked: More Grass areas for Pets
Walker Fri, 11 July 2025
Exceptional
Liked: Didn’t hear anyone in other rooms. Great breakfast. Great staff.
Disliked: Was told they needed $150 deposit on a card upon arrival. Was not aware of this at all. Should be made aware to the guests prior to booking