Name: Hampton Inn By Hilton Raleigh/Cary
Address: 201 Asheville Avenue, Cary, NC
Telephone: (888) 420-1641

Hotel great; receptionist professional; staff very courteous.

Liked: Clean rooms; exceptional staff!
Disliked: Low point was not having correct info for 1 night stay that was booked a month in advance.

Liked: Amazing breakfast.
Disliked: Beds could have been more soft.

Superb

Elevators were ‘out of order’...

Liked: Very good
Disliked: Elevators operating

Dirty, grimy, never again

Liked: Location is good if you need to be on X-ray but there are much better places.
Disliked: This place is so dirty. It needed to be remodeled 10 years ago. The furniture is old. Hallways are grimy. The whole place is just dirty. Toothpaste matks on the mirror in the room. Slow flushing toilet with bad water pressure.

Good location but property requires...

Liked: Good location
Disliked: Upon arrival, we encountered several issues, including an inoperable elevator, a non-functional ice maker, and a necessity to transport our luggage via the stairs. The exterior stairwell had an unpleasant odor.

Shabby hotel

Liked: Free parking
Disliked: Shabby hotel, found a dirty towel of previous guests still in the room, staff was bored and seems to find it a lot of work to book me in. Breakfast was very limited

Horrible.

Liked: Nothing other than it was close to my business meeting.
Disliked: First room I was given smelled like smoke. This room was on the fifth floor and one of the elevators was not working. By the time I left the facility a couple days later none of the elevators were working. Therefore, this facility is definitely not ADA compliant. Rooms were dingy and there was the added bonus of a fire alarm due to the elevators. Finally, when checking out, I was told they would email me my receipt. I had to call a couple of weeks later but now the story changed because the lady I spoke to called “Zozora” all of a sudden said that the facility cannot give me a receipt and that I’d have to reach out to Booking.com. How can a hotel not have records of my stay won’t be able to give him my own receipt? Stay somewhere else.

Poor

Liked: Nothing special that I like just paid high price for below normal facilities
Disliked: Elevator wasn't working AC made loud noise Staff were not friendly No fan in the bathroom Beds were uncomfortable Pillows were too soft and low and uncomfortable

Bad

Liked: The desk staff fixed booking.coms major mess up
Disliked: I didn’t like being completely mistreated by booking dot com and the help associate I spoke on the phone with. You cancelled a reservation after sending me a confirmation and after spending hours messaging and on the phone with a booking dot com agent who promised a fix. Unacceptable

Smelly, unclean, old, small for...

Liked: Nothing
Disliked: The hotel, price per room $122.20 and 140.16. Family Emergency.

Very grimy, dirty, outdated; never...

Liked: Location is good; property is awful.
Disliked: Dirty. Looked like a class of preschoolers had been bathed in the tub. I wouldn’t even take a shower because I had no water proof shoes. Full length mirror—dirty, like someone had been flossing their teeth and splattered toothpaste and saliva all over it. The entire property has a grimy dirty feel to it, obviously has not been remodeled n many years. I Stayed here about ten years ago and it was old and dated then. This property needs to lose its right to use the Hilton*Hampton name. It’s just plain dirty with a n ugly, yellow hue the lighting, filthy carpeting and walls, doors, etc. The LaQuinta nearby is much cleaner. I would never have stayed here had I known how dirty it is.