Hampton Inn By Hilton Pell City

Exceptional

Exceptional

Pleasant

Liked: Staff was awesome!
Disliked: Our room was on 2nd floor. Ice machine was not connected. Had to go to first floor for ice. Heard people slamming doors until after midnight. Hair in tub and floor of which wasn’t ours.

Never again rooms in need...

Liked: The staff were friendly.
Disliked: I reported to the staff that the floor in the room was very nasty and unhygienic. And was told that they were rentivation going on on the third floor, our room was on the first floor (which made no sense at all). Also the shower/tub drain backed up when using the shower.

It was great!

Comfortable and restful. Renovation was...

Liked: Kari at check in was great!!!
Disliked: 4th floor renovation was really nice but wanted an up charge for staying there.

Exceptional

Hospitality makes the difference

Liked: Hotel staff is very friendly, I had a reservation problem which was quikly solved by Keri at the reception, breakfast, carefully prepared by Rosita, offers fresh muffins, a nice variety of coffees ready to go and fresh fruit, all products are constantly replenished. A very pleasant stay

Exceptional