Hampton Inn by Hilton Ottawa

Exceptional

Exceptional

Exceptional

Liked: All was wonderful
Disliked: Breakfast could have been more choices

It was good in general

Liked: The location and price
Disliked: The number of charge stations are only two. Should add more

Exceptional

Liked: Great place and service

Very good

Good staff, good manner, appreciate...

Liked: My client needed to retrieve a highly important document from the Chinese Embassy in Canada. Due to the approaching Chinese New Year, the embassy’s operating hours were limited to the morning. Given that flights from Halifax to Ottawa are frequently delayed and rarely arrive before noon, I opted to drive from Halifax to Ottawa to ensure timely collection. I departed at 3 p.m. and arrived at the hotel at 4 a.m. the following day. As an utterly exhausted traveler arriving in the early hours, I was met with remarkable warmth and professionalism from the staff—truly exceptional service. The bed was wonderfully comfortable, and the view from the window was quite pleasant. I also found the soundproofing to be very effective. I informed the front desk that I would need a wake-up call, as I was so fatigued I feared I might oversleep. The receptionist assured me it would be no problem at all and explained that if I failed to respond the first time, they would continue calling every 15 minutes. True to their word, that’s exactly what they did. All in all, I’m deeply grateful for the outstanding service.
Disliked: Although I booked a two-night stay, I only ended up staying a little over one day. There was nothing particularly unpleasant—after all, I wasn’t here for leisure.

Exceptional

Superb

Liked: Excellent property. Well maintained, TV was personalized with my name on arrival. Manager texted me twice to make sure everything was going well. Comfortable bed, large room, secure parking, small but nice pool and gym. Breakfast was good for a free breakfast. Dog friendly!
Disliked: It was almost perfect. 2 areas for improvement.1. It's been almost a month and my security deposit still has not been returned 2. The location of the property is great if your driving or Uber. But it's not a very walkable area