Hampton by Hilton New Paltz NY Guest Reviews
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1.2 miles from New Paltz centre |
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Debbie Tue, 19 March 2024
Exceptional
Perricone Tue, 19 March 2024
Very good
Lenore Mon, 18 March 2024
Perfect for a friend catch-up...
Liked: The Hampton Inn in New Paltz, NY was clean, comfortable and welcoming in every way. The staff is young, friendly and attentive. My guest and I wouldn’t hesitate to stay there the next time we’re in the area.
John Mon, 11 March 2024
Exceptional
Marilyn Sun, 10 March 2024
Our stay was short, but...
Liked: The property was clean and quiet. There was a pool and a gym that was open until late (11 pm) the staff was out going and friendly. There was coffee available all the time, and the breakfast options were expansive!
Disliked: Nothing
Jessica Thu, 7 March 2024
Exceptional
Athena Thu, 7 March 2024
Overall it was fine except...
Liked: The breakfast was fine. The room was clean and the bed were comfortable.
Disliked: I didn't like that the staff behavior when addressing a maintenance problem, they knocked our door heavily disturbing my husband's and baby's nap while I was taking a relaxing bath. Staff were very anxious about a leakage thinking that it was coming from our bathroom when our bathroom floor was dry. However the manner they approached it was appalling and not hospitable at all. I had to get out of the bath and out of the room covering myself in a towel to address the receptionist and the handyman so they can stop banging on our door and explain that our bathroom floor is dry. They have to train their staff with hospitality manners even though there is a problem. Please note that windows cant be opened and the only way out in case of an emergency is your room door.
Stacy Mon, 26 February 2024
Exceptional
Stephanie Thu, 22 February 2024
Great stay
Liked: Great staff, best hotel breakfast we've had in a long time, decent size room, hotel doesn't smell like chlorine.
Josephine Wed, 21 February 2024
Perfect
Liked: Rooms were very clean and new. Modern rooms