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AustraliaHampton Inn By Hilton Monticello NY Guest Reviews
Overall Average Score:
Excellent (4.4 out of 5)
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Bingham Mon, 21 July 2025
100 % happy
Liked: front desk guy and the gentleman who does the breakfast very professional.
Kapil Mon, 21 July 2025
Exceptional
Neetz Sat, 19 July 2025
Loved the stay. Friendly staff...
Liked: Love the variety of breakfast. Oatmeal, waffles, yogurt, juices coffee and loved they had fruit too!
Crystal Sat, 19 July 2025
Exceptional
Liked: Hotel was beautiful and in excellent condition.
Ron Thu, 17 July 2025
Good Experience..
Ron Mon, 14 July 2025
Exceptional
Anonymous Sun, 13 July 2025
Very good
Liked: It was good
Disliked: Cold coffee at night
Ross Fri, 11 July 2025
I would recommend the Best...
Liked: We were transferred to their sister Best Western Hotel as the Hampton Inn was overbooked. They said they could not Get payment from my credit card however the Best Western had no trouble. The story about the credit card failing was unnecessary and untrue.
Disliked: The Best Western was very good in all key aspects and the reception staff were fantastic
Anonymous Wed, 25 June 2025
Exceptional
Marian Tue, 24 June 2025
The experience was very mixed.
Liked: This hotel was a very mixed bag. Certainly wasn't worth $269 a night and it certainly didn't live up to the reputation of the Hilton Hotel. They took us to a room that was supposed to be ours. The windows could not be opened and there was a very strong smell of sweat in the room that they tried to cover over with some kind of a perfume smell. We complained and they gave us so much nicer room, which was fine, Overall, but was still stuffy as there was no ability to open the window. The cleanliness of the hotel is generally good except for the issue with the first room.The pool was lovely and well kept, although small. I enjoyed swimming at it since I was the only person in the pool. If there were other people in the pool, would've been more difficult to get a proper swim. The breakfast was a disappointment. I expected the usual Hilton breakfast with bacon and eggs. The eggs must've been frozen as most everything else served and there was no bacon. The eggs were circles folded in half clearly mass produce somewhere. They did have sausage and home fries. I am gluten-free and they had no bread or pastry available that was gluten-free. The location was excellent for us and the staff was very helpful and very kind.
Disliked: The breakfast, the Musty air, initially being in a room with which they know something was wrong.
