Hampton Inn By Hilton Merrillville

Passable

Bad

Liked: DUE TO BOOKING.CO I WAS NOT ABLE TO STAY AT THE HAMPTON
Disliked: I COULD NOT GET A ROOM EVEN AFTER BOOKING.COM COUL DNOT MAKE IT HAPPEN..WHEN I ASKED IF I COULD GET A ROOM WAS TOLD THERE WAS NOT ANY

Superb

Poor

Overpriced for conditions

Liked: Location Breakfast was pretty good.
Disliked: Problems with breakfast - the hot food was empty at 9:00 for over 10 minutes, and the breakfast area was small and not the best layout. It was difficult to get around. The room was pretty dusty, it smelled, had old carpet with rips, and the TV didn't work at first because it was unplugged from itself (the cord was plugged into the outlet) ??? Definitely needs some updates. Also, the toilet was very short and difficult to get off of!

Awful!!!!

Liked: Location. Everything else was awful!
Disliked: Rude front desk, no extra towels, dirty/stained carpet in hallway, bathroom fan broken, empty toilet paper, apple juice not working, food was empty for a long time, no juice glasses, small breakfast area, bed was uncomfortable, everything needs updated. No meat was served at breakfast, front desk person was very rude! Would not give us extra towels and was rude about it. He was outside when we asked him and just stood there arguing with us. I went inside and the phone was ringing off the hook. I finally went out and told him the phone was ringing. When we tried to book with the hotel directly the website didn’t work & no one answered the phone. We told everyone we saw at the baseball tournament to NEVER stay there!! Some one else found a pill on the floor of their room when they checked in and the room was dirty. And why was the pool closed??? This hotel is awful!!!! Don’t ever stay here!!!

Passable

Overall the stay was great...

Liked: It was clean in comfort
Disliked: Pay all this money in the pool was out of order. The staff had attitude the whole weekend we were there. They will charge you 250 dollars if you have any children’s making noise no matter if they are disabled I wouldn’t stay there again

Passable

Liked: location
Disliked: building / rooms / elevator were run down - in need of updating. 2 / 3 ice machines didn't work. Elevator was small and didn't work for part of our stay. Common gathering area was small and not separated from the main lobby. Shampoo was empty in shower - also hair in the shower when we arrived.