Hampton Inn By Hilton Massillon

Never stay here again.

Liked: Nothing.
Disliked: The staff was rude at check in. Forced to put deposit down after I already paid for my room ahead of time - was told this is for damages. Never ever had to do that at a Hampton Inn before. The bathroom was dirty and our room wasn’t even ready at promise time. Lady at check out was rude about getting my deposit back and said your bank will credit it. My bank processed the charge instead of this being a hold.

Friendly staff and clean hotel

Liked: Staff was very helpful. Patricia at the front desk was very helpful and professional. She helped keep us comfortable while we waited on our room since we were a little early. The room was nice and very clean.
Disliked: My husband thought the bed was too firm but I thought it was very comfortable.

Superb

Liked: Very good. Plenty of options. Good space.

Exceptional

Liked: The breakfast and location were both very good.
Disliked: The price was higher than I would have expected for a Hampton inn at any other location.

Exceptional

good location, great staff, would...

Liked: Breakfast was decent. Hotel was clean. Staff was very friendly.
Disliked: Price was a bit high but I get due to what was going on nearby it makes sense.

Bad

Liked: No
Disliked: No

Good

Exceptional

It was fine but not...

Liked: Location was great.