Hampton Inn by Hilton Kingston

good hotel

Liked: nice spacious room, breakfast was good

Superb

Liked: Very comfortable beds and linen. Bathroom was very nice with good products. Super quiet and easy drive into Kingston.The breakfast was delicious with vegetable quiche, potatoes, sausage, waffles, lots of fruit and very good coffee.
Disliked: You can not close your door quietly from the hallway.

Disappointing Stay – Not Up...

Liked: Facilities
Disliked: We recently stayed at this Hampton Inn and, unfortunately, it was the most disappointing experience we’ve had with the brand.While the facilities and rooms were generally good, there is clearly a problem with the hotel’s management. It felt like they were cutting corners wherever possible. For example, when we entered our room, we immediately noticed that the toilet paper roll had been reused. It’s shocking that something as basic and inexpensive as a fresh roll of toilet paper is being overlooked ,especially considering the hygiene concerns.Breakfast was another major letdown. The options were extremely limited: boiled eggs, pork patties, beans, and just two types of fruit (apples and bananas). There was a waffle bar, but it was overcrowded, likely because the rest of the buffet offered so little variety. We ended up walking across the street to Tim Hortons, and we weren’t the only ones, several other guests said they were doing the same.We typically choose Hampton Inns when we travel because of the consistent quality and service. Sadly, this location fell far short of our expectations. We strongly suggest that management reconsider the breakfast menu and overall guest experience, guests expect (and deserve) a basic standard that includes scrambled eggs, bacon, and other classic options.

Superb

Liked: Good friendly service

Exceptional

Exceptional

Liked: The room was wonderful. Very easy check in and out.
Disliked: Breakfast the day we were there was somewhat overcooked but ok.

Clean, comfortable, reasonably priced with...

Liked: Relaxing location, comfortable room, great staff!
Disliked: Small pool, breakfast was just ok.

Good

Short, sweet stay in a...

Liked: Modern and updated. Amazing bedding. Comfortable couch. Blinds completely darkened the room. The air conditioner wasn’t over the bed. The layout of the big spacious room. The furniture was modern and I loved how the TV could tilt out to face the bed in 180 degrees. The location of the room at the end of the hall was so quiet too.
Disliked: No freezer in the fridge. I like individual toiletries better than bottles of toiletries stuck on a wall. The pillows could have been larger for our king size bed. While the facilities and staff were amazing we went on a public holiday and it was fully booked with lots of kids. The breakfast room was so crowded we chose to eat at Tim Hortons for breakfast. We arrived for breakfast at 9 with breakfast over at 10. Suggestion to make breakfast at little later on a morning of a national holiday (Canada Day).