Hampton Inn By Hilton Jacksonville East Regency Square

Very average hotel.

Liked: Nothing exceptional.
Disliked: Some staff was ill informed regarding customer service.

Don’t stay in room 210...

Liked: The room and bathroom in 210 were spacious and the bed was very comfortable. Breakfast was pretty good, however the wastage of plastic always saddens me. The bagels were yummy and the coffee (black) was good. We had lunch across the car park at Louie’s Mexican cantina which was delicious and the decor was incredible.
Disliked: The pool needed a good scoop out of leaves and general debris, and it was very cold. Our room 210 whilst handy to the lift was a noisy nuisance until around 11.30pm and then started being used at 5.40am. I booked months ago and was very disappointed with our rooms location. Unfortunately it was about 8pm when we returned to our room and worked out where the noise was coming from and too late to change rooms.

Exceptional

Exceptional

Very good

Very good

Exceptional

Disappointing

Disliked: Having my room available and communicating about not having a room available. Customer Service needs training. Very rude

Good

Exceptional