Hampton Inn By Hilton Indianapolis-Ne/Castleton Guest Reviews
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11.1 miles from Indianapolis centre |
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Jenny Fri, 3 May 2024
Disappointing
Disliked: Bathroom dirty wet wash clothes and dirty towels in room. Were told only room left and I had booked a room with two double beds but got a king size bed. Asked for manager to call she never did.
Tabitha Mon, 22 April 2024
Poor
Disliked: Carpets were smelly in halways and sticky and gross in rooms. Had an odor. Pool was cold
Candicew Mon, 15 April 2024
Good
Liked: The room we stayed in was quite nice. Very roomy and clean. The staff was very friendly even though it was PACKED for the eclipse.
Disliked: Two things:The first room I was given was UNINHABITABLE. Second floor - it was literally disgusting. I am sure that would have been offline if it weren't for the eclipse. Thankfully, another room was available.I dropped a room before the booking deadline and was charged an additional $100 for the room I kept. I want to dispute that. That was NOT part of the booking contract. I emailed the manager but did not receive a reply.
Austin Fri, 12 April 2024
Very poor
Nicholas Thu, 11 April 2024
Somewhere else next time!
Liked: NA
Disliked: Waiting for a reserved room! Being put in a make shift room! Not getting a discount after poor time! No TV!!
Alison Thu, 11 April 2024
They need to get their...
Liked: Location was convenient
Disliked: Waited two hours to get into the room..5:45. This totally messed up our plans. No maid service unless requested which we were not told about. Filthy carpet.
Alison Tue, 9 April 2024
Do not recommend. Unfortunate experience.
Liked: Location
Disliked: We waited two hours to get into our room. They said it wasn’t cleaned yet. Didn’t get into our room until almost 6pm. Carpets were filthy. No one cleaned our room the second day. They told us we had to request this when it was too late to do anything about it. Tried to call Hilton and got passed around to three people who didn’t try to help.
Lonnie Wed, 3 April 2024
It was a nice, clean...
Liked: The hotel is currently under remodeling so the hallways need some finishing work but this did not take away from the quality of the room. I liked that I could stream from my phone to the TV.
Disliked: The bed was a little firm for my taste, but it was comfortable, and the pillows collapse to easily. The hotel is located near a retention pond where geese habitat so there were droppings in the parking lot and entry way. I would suggest power washing the walk way consistently.
Cory Fri, 8 March 2024
Pleasant
Liked: Breakfast was pretty good.
Disliked: The heat and air unit.
Sabrina Mon, 26 February 2024
It was a nice night...
Liked: everything was great but I prefer the 1st floor
Disliked: second floor was under construction and not as nice as the first floor rooms which is where we stayed the first time