Great location

Liked: The location was closed to most business facilities.

Pleasant

Liked: Close proximity to the place I need to go.
Disliked: Not enough pillows, and the room smells a little musty.

Comfortable, clean hotel, near the...

Liked: Convenient to university and food options

It was alright, not memorable.

Disliked: We were placed next to a mechanical closet that made noise all night.

Superb

Pleasant

Bath had small short toilet-...

Liked: Convenient
Disliked: Needs updating

We were there for JMU...

Liked: The staff particularly Ashley, was very helpful and very knowledgeable. Convenient location!
Disliked: The carpet was very worn! The furniture needs upgrading! Laminate flooring would be a great addition to the hotel!

Exceptional

Liked: I’ve stayed in fancier hotels with amazing amenities,, but never had staff treat me so well than at this Hampton Inn. Ashley at the front desk was more than accommodating. My family and I booked a smaller room on a very busy weekend. We were there after most of the traffic cleared out, and Ashley upgraded us to a suite because she knew we had young kids and they could use more space. The breakfast was fresh and always hot. My kids said they wanted to stay forever because they loved it so much. We were treated like family from the moment we walked in the door. I know we will be back and I won’t even consider looking into any other options.