Exceptional

Superb

Wonderful family experience. Friendly and...

Liked: New building, great downtown location
Disliked: It was very busy upon check in and I feel I was unable to discuss my concerns properly to the staff.

Exceptional

Liked: This is new Hilton and that says it all.

Very good

My stay was great ,...

Liked: I was greeted by a very friendly and helpful staff member when I checked in. My room was spotless and the bed was very comfortable, their was a nice variety of food for breakfast each morning.

Convenient location for passing through.

Liked: Bed and pillows are comfy. Room clean and well decorated.
Disliked: 1. Breakfast was really NOT good. Coffee was really bad. We ended up went to a cafe breakfast right across the street 300 King West, where offer excellent coffee and breakfast. 2. Staff asked extra personal question to register us onto the Hilton website to be member without even asking or advising first. 3. A/C unit: the fan was loud and difficult to adjust to not having it right on our face when sleeping.

Excellent, comfortable stay

Liked: Clean and comfortable, lovely sunset views over the city.
Disliked: Breakfast was great but served on paper plates!

Very good

Liked: fine
Disliked: Location would be good but is in the middle of an area with drugs and homeless people and does not feel safe.One person with problems ran in and out of the hotel and circled in the main lobby.