Hampton Inn By Hilton Hamburg Guest Reviews
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Write a review
Alison Tue, 17 June 2025
Exceptional
Elisabeth Mon, 16 June 2025
Very good
Beth Thu, 12 June 2025
Exceptional
West Thu, 12 June 2025
Great location - friendly staff...
Liked: We found this place shortly after Covid short staffing made us abandon the place we'd stayed at previously.Breakfast location was fantastic. The breakfast room was very spacious and never felt packed even when there were quite a few people in it. Continental breakfast was fairly standard, was very well maintained and had a nice variety of foods. Hot food choices changed daily, which was nice as we stayed four nights. Always a variation on eggs and breakfast meats. Also oatmeal, a couple of waffle stations, variety of drinks, sometimes freshly made biscuits. Please tip the staff. Available hot water, tea, coffee and hot cocoa 24/7 (or at least every time I went to look for it).Staff were consistently informative and friendly.Elevators were quick.A well-stocked convenience store/gas station is also immediately next door.
Disliked: My one complaint - and sorry to devote so much to this, as it's may appear to be a strange thing to focus on - but the "door" to the bathroom isn't a door that closes. It's a sliding barn-style door on runners. The bathroom is adjacent to the closet - so when one is open, the other is closed.It's just a poor choice. It means that from within the bathroom you can always lean in and see part of the room through a ~3" or 4" bottom-to-top gap all the way around the panel - from the room you can lean in and see the mirror in the bathroom, and into the clear glass shower.Of course if you're sharing a room, the assumption is that you don't have many secrets from the person who can hear every noise you make in there, right?The door in our room needed adjustment, as it wouldn't stay closed. You roll it across the doorway, then hop in the shower or sit down for a deep think, only to have it decide it really wanted to protect the modesty of your clothing in the closet. Trading one multi-purpose door instead of two single purpose doors, and not blocking the room entry door - which I suspect was the reason behind this strange choice. It made sense, so someone leaving the bathroom didn't walk into an open closet door, It may have seemed innovative at one time, but not for those who can't use the toilet if someone else can hear, or who don't want to risk waking someone up with a flush, a more standard room configuration might have been a better option.
Heather Sun, 8 June 2025
Poor
John Tue, 3 June 2025
Exceptional
Liked: it was awesome saved alot of money. with breakfast.
Ron Sun, 11 May 2025
Exceptional
Jeanna Mon, 5 May 2025
Decent hotel. Likely to book...
Liked: Convenient location. Clean
Disliked: Bathroom sink clogged. Broken wall decor piece. Side entrance that was "locked at all times for security" wasn't locked (depending on which way you turned the handle it would stick and allow the door to keep opening without a key)
Rachel Tue, 11 March 2025
Overall very pleasant and great...
Liked: Nice clean bathrooms, beds were comfortable, pet friendly, easy check and out, breakfast was great.
Disliked: USB outlet was broken but had other outlets to use that were working.
Carol Mon, 10 March 2025
Very dirty and dishonest staff
Disliked: Cleanliness was horrid