Hampton Inn By Hilton Gonzales Guest Reviews
Write a review
2.8 miles from Gonzales centre |
Write a review
Shanell Sun, 14 April 2024
Pleasant
Disliked: Went just for the world pool and it was dirty!
Christopher Sun, 10 March 2024
Superb
Qtijah Thu, 29 February 2024
Exceptional
Taylor Thu, 22 February 2024
Great
Liked: Great
Disliked: No complaints
Jamica Mon, 19 February 2024
Exceptional
Bianca Sat, 20 January 2024
Excellent !!
Domoneik Sat, 30 December 2023
Exceptional
Anonymous Thu, 28 December 2023
Exceptional
Liked: Very clean and spacious rooms!
Samantha Mon, 11 December 2023
Bad
Disliked: After paying and booking through booking.com I arrived to the property and was denied access to my room because the hotel said I didn't pay for the room I showed multiple receipts and I even had booking.com call the property to tell them yes the room was paid for. The supervisor at the front desk told me I should of been better prepared and there was nothing she was going to do to help me get the situation figured out. I was left in the parking lot for Over 3 hours on hold with no solution to the problem and was finally told my booking to just book a room somewhere else but I didn't have the extra money to do that since I had already booked this room. The supervisor at hampton was extremely unprofessional and made many very rude comments telling me multiple times it wasn't her problem. I will never use booking again for any properties and I will absolutely never stay at a hampton inn again. I'm disgusted by the lack of customer service from both sides.
Pamela Mon, 4 December 2023
Exceptional