Very good

Very good

Liked: Staff are always great, breakfast is wonderful, and the location is ideal.
Disliked: Shower was too high and too stiff to adjust the flow, pressure was way too low.

Very good

Very good

Exceptional

Satisfaction

Liked: Food was expensive
Disliked: No ice machine on each floor

The lady that checked us...

Liked: Staff was amazing, breakfast options were good.
Disliked: Pillows were way too soft. Swimming pool closed to early and hot tub jets were small.

Very disappointing, not pleasant stay.

Liked: Staff was friendly and helpful.
Disliked: For the price you pay, you could get much better. Crazy high pet fee $75. Amount of pet fee was not mentioned online when I was booking. It was shock when checked in and find out that. All discount was for nothing. Room does provide tea and coffee but there is no kettle in the room. To get boiling water, you need go to the end of the first floor hall. When I did, there were no hot water there. I needed to go back and wait for staff to refill it and go back to fill my cup. Pillows are small and not comfortable. I could not sleep well, waking up to arrange pillows. Sleeping couch has only one small pillow and there were no extra pillows in the room. Looking for charge my phone plug in, I needed to move the bed and saw so much dust and dirt behind the bed. My dog went crazy smelling maybe another dog on our bed cover, it is why I think, bed covers were no washed. Breakfast free but there is no enough seating for all guests. Prices are too high for the quality of room. Not pleasant stay for money paid. Very disappointing. We will never be back there.

Exceptional