Friendly staff will help you...

Liked: Registration staff was friendly, warm, and welcoming. They took time to tell us what was around and to even make recommendations for local restaurants and shops. Wonderful people!
Disliked: The only thing is that you might want to fix all the ice machines. It's a little inconvenient to only have one working on the ground floor.

A good deal for the...

Liked: Very convenient and close by to stores and restaurants. Nice front desk staff
Disliked: Hot tub not working/availableRoom keys don’t work between midnight and 5 or 6 amHousekeeping not done every other day as promised, used the same 2 towels for 4 days

Regardless of renovation attempt...still not...

Liked: The room appeared to have been attempted to be renovated. Chaise lounge was a nice touch in the room, and the lighting ws great!
Disliked: The nightstands were damaged and old placed in a "new room". The shower and sink and floors were dirty. The laundry room floor and in and around the washer and dryer was filthy. It was obvious it hadn't been cleaned in a while. Previous reviews stated that "cleanliness" was a major issue. Regardless of renovations, if you do not have proper staff, training, expectations, etc, then things will continue to be dirty. Renovations also didn't seem to be completed in some areas or done correctly. To spend the kind of money it takes to do renovations and have them not done well or kept clean would be a serious problem for me if this was my hotel.

Exceptional

Exceptional

Liked: The facilities were excellent, the breakfast was good
Disliked: The price has tripled

Exceptional

Disliked: My room was not cleaned that entire stay.

Liked: It was conveniently located for our purposes.
Disliked: The bed was awful! My wife and I slumped into the middle of the bed. I literally put a pillow under my right should as not to fall into the "pit" in the middle! We are NOT large people... it was an old mattress!

Will

Liked: Hotel was nice however, booking.com took payment and their reservation did not workAnd i had to pay separately, still waiting on refund
Disliked: Booking.com and not receiving my refund, will be contacting credit card to dispute the charges

Good