Hampton Inn By Hilton Concord/Bow

Very nice

Liked: Clean 12:00 checkout
Disliked: Nothing

Slept well at Concord’s Hampton...

Liked: Cleanliness and quiet room and hallways
Disliked: The AC unit didn’t cool as much as I like.

Very good

Liked: Friendly staff. Convenient. Easy check in
Disliked: Room did not appear to have been thoroughly cleaned. Shower was not cleaned well.

Very good stay.

Liked: Breakfast was excellent. The location was very convenient to why we were there.
Disliked: Our tub didn’t drain. There was no button on phone to call front desk. Not a big deal just inconvenient.

Good

Overall a great stay, except...

Liked: The hotel was very clean, the staff were friendly, breakfast was good, and coffee was excellent.The buttons in question #2 don't work so you can put the happiest face on all of them.
Disliked: The pillows were too THICK and I woke with a stiff neck each morning. Also, I requested no feathers or down, but that was ignored. I can understand if you're assigning rooms last minute, but at least tell the guest that there was no time to remove feathers and down, then IDENTIFY what in the room might be a problem. I woke with eyes swollen shut because there was a feather pillow hidden amongst 3 non-feather pillows. I assumed there would be no feathers since every other hotel I've stayed in (hundreds) has removed feathers or down beforehand, if requested. If you cannot accommodate these requests, remove feathers from your rooms altogether, like many other chains have done, and don't make your guests suffer.

Good

very pleasant.

Liked: Check in was fast and easy. The place was packed but the building remained very quiet. The bed was very comfy and I loved the pillows. Breakfast offered a nice variety of options.
Disliked: The coffee station in the lobby ran out twice between 7 and 9 a.m.under the bathroom sink looked like cleaning in corners had been missed.

Pleasant