Hampton Inn By Hilton Columbus-West Guest Reviews
Write a review
10.0 miles from Columbus centre |
Write a review
Lepkowski Sat, 20 April 2024
Exceptional
Stephanie Sun, 14 April 2024
Good
Liked: Clean for the most part
Disliked: Dirty rugs and elevator broken
Emmanuel Tue, 9 April 2024
Alright.
Liked: As always, very clean, the rooms are great, have 2 beds and the breakfast is THE BEST!!
Disliked: The elevator in the hotel wasn't working, yes, I understand that it is a possibility that things break. However, my co-worker has a hard time with stairs and when I asked the person at the desk he showed no interest at all in trying to help us with any type of solution. He straight out said "The elevator is broken", which I already knew. The person at the counter didn't even apologize or offer a discount or anything at all. I do love Hampton Hotels, I believe they are the best and when I travel I plan to stay at Hampton. This visit though was very disappointing especially when you chose Hamtom over what my company offered me.
Bill Sat, 6 April 2024
Slept well. Average breakfast
Liked: Right on our route
Disliked: Elevator not working! And didn’t tell us until after we checked in. No help getting our luggage upstairs.
Hollie Mon, 1 April 2024
Poor
Disliked: Elevators were broken and we had to use the stairs. That’s an issue when you can’t walk.
Adkins Sat, 30 March 2024
Exceptional
Cornell Tue, 26 March 2024
2 stars
Liked: Big bed nice TV convenience
Disliked: Luke warm shower mis information about "heated" loud halls .
Adriana Mon, 25 March 2024
They had some clear organizational...
Liked: The employee who checked us in was very friendly and apologetic when a mistake was made. Breakfast was pretty good. Our (correct) room was clean and comfortable.
Disliked: The elevator was not working. We were originally given keys to a room. When we went inside, the room was already occupied. We went back and got new keys and a new room number. There were no water fountains anywhere. The water temperature in the shower was very sensitive and difficult to find an in-between between very cold and very hot. The provided lotion smelled bad. There was not enough lighting in the room.
Scott Sat, 16 March 2024
Very good
Disliked: The elevator was broken.
Michael Mon, 26 February 2024
It was pleasant.
Liked: Comfort and cleanliness
Disliked: Upon our arrival we were informed that the internet was not working and the television was not working. This continued to remain this way for a few hours. We were never given a courtesy call or notice as to when the service was fixed. We had to keep checking for the service multiple time throughout our stay. It was an inconvenience. We were never given an accommodation nor a credit for our inconvenience.