Hampton Inn By Hilton Chicopee/Springfield Ma

Liked: Clean and comfortable.
Disliked: No extra blankets. Hot tub was cold on the first night and the next morning too much chemical. Burning eyes and throat. Booked a room here because of the hot tub - very disappointed.

Your staff is excellent and...

Liked: Very clean, parking lot was very clean, landscaping was was crisp ! Rooms were very clean and comfortable. My family was in town for a funeral and the location was excellent, close to all sorts of restaurants and stores if needed.
Disliked: Clean and comfortable

very good

Liked: Breakfast was good, room was comfortable, all was good.

Very good

Exceptional

Liked: All staff were great, in particular the gentleman who is in charge of breakfast. Everyone was very friendly.

Exceptional

Thank you for great stay.

Liked: Wonderful - I took a little of everything and stretched it to cover a snack during my trip back to NY. Cheese Omelets were great. Fruit and juice bar, cereal bar and yogurt were all great.
Disliked: I would have liked to have tried out the pool or fitness center but wasn't sure if included. Wasn't really necessary though - was there to see a graduation and family.Had forgotten toothbrush - but grocery store is just next door so that was great. Also great that Starbucks is right next door and the PVTA stops right there.

Disappointing

Exceptional

Liked: The hotel was beautiful. Very clean and newly renovated.

Exceptional

Liked: Great location and clean.