Hampton Inn By Hilton Carbondale

Very poor

I was NOT pleased with...

Liked: It was close to where I wanted to be.
Disliked: The property itself was fine, but the people that worked there, not so much. We stayed for two nights, four people in a room. We left the second morning after eating breakfast. The bananas ( ALL OF THEM!) looked like they had their best days weeks ago. They were black, soft and rotten! The rest of the food looked decent, but the woman working the room was just unpleasant, not saying good morning after being spoken to and snappy when asked about food. We left about 10:00 and returned after a long, exasperating day. The room had not been attended to and that included no new towels and trash cans overrunning. When I went down to inquire, the desk clerk told me that it is done every other day. I asked where that was posted and she said that she had just come in at 3:00. AND???? There was another woman that was down the hall from me and had the same complaint that I had. She brought towels and took the trash away after I went back upstairs.

Bad

The worst stay ever.

Liked: Nothing-leaving
Disliked: Dogs barking-staff horrible.

Bad

Disliked: There was a constant bad smell coming from the sink and bathroom, I walked around without shoes inside and the color of my socks changed. I didn't like it at all, it was very dirty.

Good hotel, cheap for for...

Liked: nice facility and location, liked the evening scones
Disliked: Food on the breakfast buffet was really cheap.

Good

Liked: Comfortable bed
Disliked: Dirty sheet on sofa bed

Poor

Disliked: They were having staffing problems and behind on everything. The first morning breakfast was decent. The next 2 mornings the omelets were burnt, the oatmeal was very thick, and running out of food.

Passable

Disliked: The pillows were extremely uncomfortable