Hampton Inn By Hilton Buffalo - Amherst NY Guest Reviews
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Roshan Mon, 25 August 2025
Exceptional
Kristin Mon, 25 August 2025
Superb
Mohamed Sat, 23 August 2025
Horrible Experience
Liked: Nothing
Disliked: I was dropping off my older son at UB ... Wifi: The connection was terrible—weak signal, and my younger daughter couldn’t even log in to study for her SAT.Beds: Uncomfortable and poorly maintained; easily the worst pillows I’ve ever encountered at any hotel. Both my son and I woke up with neck pain.Safety & Staff: In the middle of the night, the fire alarm went off, and we had to evacuate. There was no staff present to guide guests or indicate where to gather. After the fire truck arrived and inspected the building, we noticed people re-entering, so we followed them. Still, no explanation, no direction, and not even an apology from the hotel staff.Overall Experience: I know that in a week or two, a manager will likely email me with a generic apology, but let me be clear, I should be reimbursed. I paid to stay in a room, but honestly, sleeping in my car would have been more comfortable. I truly felt like, I was sleeping on the street. To top it off, the breakfast staff the following morning didn’t even greet guests with a smile—such a cold, unwelcoming atmosphere.This was one of the worst hotel experiences I’ve ever had.
Thomas Fri, 22 August 2025
Exceptional
Vijay Sat, 16 August 2025
Very good
Anonymous Fri, 15 August 2025
Excellent
Liked: The older gentlemen at the front desk is a sweetheart. God bless him. I didnt catch his name but everytime my husband and I come, he is the best.
Michelle Fri, 15 August 2025
Exceptional
Liked: Good size room, good breakfast, friendly staff
Disliked: Nothing!
Nicole Fri, 15 August 2025
Exceptional
Robert Thu, 14 August 2025
Exceptional
Liked: Room was clean and well equipped, including a microwave, and a comfortable desk/chair set up for doing work on.
Sarah Mon, 11 August 2025
Exceptional