Hampton Inn By Hilton Bryant

Not exceptable

Liked: The first hour was good.....then.......
Disliked: The power went out at midnight and never did come back on. It became too hot to sleep, no charge for cell phones, no shower, pitch black, fell on the stairs dragging all our luggage in the completely dark stairs from 4th floor, no breakfast, no coffee and NO REFUND OR ANYTHING....emailed Hampton and refused to help with anything

Exceptional

Good

Liked: Hotel and room was clean. Room was spacious and well kept. Staff was friendly and willing to help where they could. Would stay again if needed.
Disliked: Someone hitting a telephone and knocking out power to the hotel was not a good way to wake up and the room heated up fast. Nothing the staff at the hotel could control.

Clean and comfortable hotel and...

Liked: Clean, comfortable hotel and rooms. Friendly staff. The included breakfast was better than most at this price point. Would stay here again.
Disliked: Nothing for this hotel to improve on.

Great experience

Liked: The hotel was very well maintained and everything was clean and comfortable.
Disliked: Nothing. This was the best hotel stay we have had for quite a while.

Exceptional

EEEHHH.

Liked: GREAT STAFF, WONDERFUL BREAKFAST. CLEAN ROOMS.
Disliked: POOL WAS CLOSED. THE WHOLE REASON HAMPTON INN WAS CHOSEN WAS BECAUSE IT HAD AN INDOOR POOL FOR MY GRANDCHILDREN THAT WERE TRAVELING WITH ME. I SPECIFICALLY ASKED WHEN BOOKING IF THE POOL WAS FUNCTIONING AND OPEN. WHEN WE GOT THERE, NO POOL. NO ONE COULD RECOMMEND OR ATTEMPT TO FIND US ANOTHER HAMPTOM INN CLOSE TO OUR FINAL DESTINATION THAT DID HAVE A POOL. ALL I WAS TOLD WAS, YOU CAN'T GO IN YOUR ROOM UNTIL YOU DECIDE IF YOU ARE STAYING HERE OR NOT. UM, HELLO, THE REASON WE WOULD NOT WANT TO STAY IS BECAUSE OF THE POOL SITUATION. I UNDERSTAND THAT YOU HAD NUMEROUS TEENAGERS THERE THAT NIGHT FOR A SOCCER TOURNAMENT THAT WAS IN TOWN. I GET CLOSING THE POOL FOR SAFETY REASONS. BUT DON'T TELL ME ITS OPEN AND THEN WHEN I CHECK I HAVE TO FIND OUT ON MY OWN THAT THE POOL IS CLOSED. I AM GENERALLY A HAMTPON INN FAN AND NORMALLY STAY AT THE HAMPTON INN WHEN TRAVELING. I WILL SAY THAT THIS STAY LEFT A LITTLE BIT OF A BITTER TASTE FOR HAMPTON INN. MAYBE WORK ON YOUR CUSTOMER SERVICE JUST A LITTLE BIT MORE HAMPTON.

Exceptional

Liked: its was good

will stay aain

Liked: breakfast was great!
Disliked: nothing, all good