Hampton Inn By Hilton Broussard-Lafayette Area

Maybe I need to look...

Liked: The location was good. And the bed was very comfortable.
Disliked: The staff was a bit ruder than the normal hotels we stay in. From the breakfast door being shut in my daughter’s face. The fridge NOT staying cold and ruining 160.00 in food. The lack of communication and/or care about the fridge not working, or the need of towels being that we came in on Friday late afternoon and checked on Sunday morning. But the fridge and the Spanish speaking employees saying rude and/or inappropriate things about my multi-race daughter who is also of Hispanic descent and understood exactly what was being said. Of the older A/A front desk clerk that deliberately ignored me while asking for assistance or made the African male overnight front desk agent that suggested I put my food in the hotels fridge or on ice in the sick when the issue was reported. So maybe it was just me or the stay was a waste of money because of the mistreatment and lack of customer service.

Exceptional

kind front desk

Liked: the first room smelled mildew but the office lend me a spray to kill the smell but at 10 I finally requested another room
Disliked: the beds are comfortable

Exceptional

Liked: Everything was great even the location

Very good

Passable

Liked: Location to ball park.
Disliked: Room smelled and air conditioner leaked water all over the floor.

Very good

It was comfortable, just the...

Liked: Didn’t eat breakfast. The location was great
Disliked: Air conditioner it was hot

Good

Liked: We here the music all night from the hotel lobby.
Disliked: Couldn't sleep with the music