Hampton Inn By Hilton Brighton MI

Great location if you're going...

Liked: Great selections for breakfast. Hotel is very clean, very quiet.

The staff was great, breakfast...

Liked: The breakfast was the best breakfast that I have had at a hotel they had options for everyone, all diets and everything the selection was amazing.
Disliked: The pool was closed the whole time we were there and one of the reasons we chose this hotel was because it had a pool. There were stains on my comforter and the bathroom floors still had stuff on them.

Decent for one night’s stay.

Liked: Convenient location. Spacious rooms.
Disliked: Beds were too firm, breakfast needed more options.

Exceptional

Liked: Clean, big room, staff was amazing, attentive and super nice!

Exceptional

Passable

Liked: Location staff was friendly
Disliked: Jacuzzi was dirty upon arrive and didn't work. Apparently maintenance worker had already gone home 3pm

Passable

Liked: Room was comfortable, hot tub was hot
Disliked: Tried to check in for 5 minutes with no one at the front desk. Went to the car and got my bags and came back in. The lady at the front desk was rude and unwelcoming.

Disappointed due to pool and...

Liked: The beds were comfortable.
Disliked: The pool and hot tub were broken during our entire visit.

Very poor

Liked: The room was outdated and was not cleaned properly. The mirror was like someone didn’t fully get all the cleaner off and just left streaks. The nightstand had sticky can marks left from the last person. The bathroom was completely missing the body wash that is literally attached to the wall. The bathroom floor was not even swept. The tv also had a large finger swipe in the middle of the screen. We specifically came to this hotel for the hot tub and the hot tub was out of order with no reason why when asked.