Hampton Inn By Hilton Birch Run/Frankenmuth

Very clean; courteous staff; great breakfast! Everything was better then expected.

We had a Great time...

almost great

Liked: the room, how big it was
Disliked: that the whirlpool

Very good

Liked: Good location, very nice staff
Disliked: Rooms were ok, but outdated.

Disappointing

Liked: The breakfast
Disliked: The pool was closed and they took the hot tub out

Average at best.

Liked: Nice facilty
Disliked: Pool was very cold. No housekeeping services if you are staying multiple days. Afternoon staff not efficient or accommodating. No hot tub despite saying their was online. Stayed at other Hamptons and they were wonderful. Birch Run needs to improve!

Front Desk clerks were amazing...

Liked: The location
Disliked: Cold pool, concrete rocks from filling the jacuzzi,limited workout room, leaking bathroom sink.

Okay nothing to write home...

Disliked: No hot tub/indoor pool very cold. Continental breakfast not very prepared efficiently, biscuits & gravy was empty at 9am and no more was to made, the waffle batter tasted like flour. When the hotel was full of guests and there was many pa patrons in the breakfast area.

Pleasant

Bad

Liked: Pool was not in working condition, room was dirty, breakfast was never restocked,
Disliked: Everything