Hampton Inn By Hilton Battle Creek

Disappointing

Terrible

Liked: It was relatively close to my event
Disliked: It was filthy. There was hair and feces all over the toilet. There was hair and recently dropped drywall mud all over the tub. There was a large crack in the wall. The pool was under construction. The elevator was out of order. The continental breakfast consisted of a waffle maker and a couple kinds of syrup and a hot can of whipped cream. Coffee was not made until 9:30 a.m.. breakfast ends at 10:00. At checkout I heard the employees talking about some people that checked out of their room because it smelled like smoke. They said. " I don't know what we're supposed to do about it". I guess if it wasn't conveniently located and if I was not under the gun on time, I would have checked out and found somewhere else to go as well. The night sleeping there. At least the sheets were clean. But the blankets were just as sticky as the floor. I'm very happy she brought a blanket with her. I was not impressed. She was less impressed than that.She took photographs on her phone. Unfortunately I do not have them here while I'm filling out this review. But feel free to reply and I can get them to you

Poor

Liked: Not a whole lot. The bed was comfortable
Disliked: The staff was rude. There was NO mention anywhere that the hotel is currently under construction and the elevator wasn't working. We were traveling with 2 dogs so being put on the 3rd floor wasn't ideal with no elevator. Also, the hotel says it is pet friendly, which it is, but I was not able to find a mention of the $75 pet fee. Was not happy with this unexpected fee. We went down for breakfast at 8 am and there was nothing out. We left as quick as we could. Won't be back.

Will not return.

Liked: Location was good
Disliked: I didn’t know that they were doing renovations until we got there. The Hampton Inn site notifies guests but Booking.com does not. The pool wasn’t in use. The breakfast was not up to par - only about 1/2 of the traditional options were available. The drink machine didn’t work. The employee did not check on anyone during breakfast.

Bad

Liked: Nothing
Disliked: There were no smoke detector in the rooms. The door was falling apart. Carpent was not in good shape.

Exceptional

Fun will book again

Liked: Very clean. Our room was spotless
Disliked: Our freezer froze our food and ruined it but the staff really tried to help and got a new fridge and it did the same thing.

Very good

No Thank you.

Liked: The shower was nice. I like the body products mounted on the wall.
Disliked: Pool remodeling so closed. The breakfast attendant was no where to be found and there were no eggs left. The check in clerk was nice. No one else was friendly. Rooms need soundproofing. I heard people all night.