Hampton Inn By Hilton Battle Creek

Poor

Liked: Not a whole lot. The bed was comfortable
Disliked: The staff was rude. There was NO mention anywhere that the hotel is currently under construction and the elevator wasn't working. We were traveling with 2 dogs so being put on the 3rd floor wasn't ideal with no elevator. Also, the hotel says it is pet friendly, which it is, but I was not able to find a mention of the $75 pet fee. Was not happy with this unexpected fee. We went down for breakfast at 8 am and there was nothing out. We left as quick as we could. Won't be back.

Will not return.

Liked: Location was good
Disliked: I didn’t know that they were doing renovations until we got there. The Hampton Inn site notifies guests but Booking.com does not. The pool wasn’t in use. The breakfast was not up to par - only about 1/2 of the traditional options were available. The drink machine didn’t work. The employee did not check on anyone during breakfast.

Bad

Liked: Nothing
Disliked: There were no smoke detector in the rooms. The door was falling apart. Carpent was not in good shape.

Exceptional

Fun will book again

Liked: Very clean. Our room was spotless
Disliked: Our freezer froze our food and ruined it but the staff really tried to help and got a new fridge and it did the same thing.

Very good

No Thank you.

Liked: The shower was nice. I like the body products mounted on the wall.
Disliked: Pool remodeling so closed. The breakfast attendant was no where to be found and there were no eggs left. The check in clerk was nice. No one else was friendly. Rooms need soundproofing. I heard people all night.

Poor

Liked: The long mirror in the room
Disliked: It was dirty. Soap left in the shower from the previous person. Dead bug smeared on the wall. Dusty shelves for towels. The peep hole was stuffed with tissue because it was broken. The bed was super loud, getting in and out of. Overall, it just seemed kinda gross

Exceptional

Liked: N/A