Name: Hampton Inn By Hilton Bardstown
Address: 985 Chambers Boulevard, Bardstown, KY
Telephone: (888) 406-7656
Rating: 4

Good

Liked: Pleasant staff, generally clean
Disliked: Breakfast left a lot to be desired. Bagels, with a broken toaster, cereal, prepackaged muffins, and yogurt. My reservation was changed. I booked a king, and the clerk told me the “computer must have changed it” to a double and that they were overbooked. She was able to find me a king room, but that was a disappointing way to start the visit. Door lock wouldn’t latch when you left the room, unless you played with the trigger.

Terrific place nearby to the...

Liked: The facility is very well-maintained. Clean, quiet, very spacious. Convenient to the local tourist attractions. NOTE: This location has transitioned into a co-owned Spark by Hilton.

Superb

Bad

Liked: nothing
Disliked: we had to change rooms so everybody was separated out. the water wasn’t hot no one too clean rooms daily i will never book again

A comfortable place to lay...

Disliked: Coffee empty, we did not eat there. under construction, It is no longer Hampton Inn with no name way to recognize it from the outside. No hair dryer!

Very good

Liked: Fresh and clean. Friendly staff!
Disliked: No microwave. Pool was down, getting serviced.

We feel we were not...

Liked: Annette, the receptionist, and her crew couldn’t have been more helpful and accommodating. Our refrigerator didn’t work so by next day they had brought us a new one to our room.
Disliked: We purposely pick this Hampton inn for the indoor pool, which has been empty and worked on for a while. Hampton inn is a name we trusted, not anymore. It was hard to find since it will be a sparks by Hilton in a couple of weeks. We received 2 emails 4 days before our arrival, informing us that it was required to wear masks indoors at all times due to COVID regulations!! Of course, that was not the case. Emails we should have received instead were needed to inform us about the name change signs and the pool availability so we could have changed our plans and stayed somewhere else. We should get money reimbursed for not getting what was promised!