Hampton Inn By Hilton Bangor

I'd stay again but will not rely on staff for help with info with taxi’s etc.

Liked: It was clean.
Disliked: Check in staff not friendly or overly willing to help with info about the area.

Passable

Liked: The Breakfast was about the only potential positive, and it was fair at best.
Disliked: I’m going to start this by saying, one employee to handle all issues at the front desk, who is too intimidated by her manager to call for help, is absolutely unacceptable. Shame on the owner and manager of the hotel for allowing this to even be a thing. A group of us booked the night before our stay, all showed up at check in time, unknowingly that the pool area was not open all day. The woman at the front desk apparently had not been informed prior to check in so didn’t say anything. I should add that we were a group with approximately 15 children combined, so the pool was where they were going to burn off energy for the night. Instead they decided to play in the hallway(prior to quiet time). I did ask if there was a conference room available to rent/use (nope it’s across the road at the next hotel). Then we were told the kids really shouldn’t be playing in the hotel with their toys and should go outside on the grassy area , at 8pm. I’m sorry, but had we been informed prior to that the pool was not open we would have made alternate arrangements. NOT a family hotel.Rooms have wallpaper peeling everywhere, beds are fair at best. Only positive of the rooms were the smart TV’s.Breakfast, just your standard hotel one.

Exceptional

Exceptional

Good value for money hotel

Liked: Good hotel with breakfast
Disliked: Nothing

Exceptional

Liked: This is a great place to stay for one or two nights as tourist if you are discovering the New England states and want to see more than just the coast. Orono Bog Boardwalk is a few minutes from the hotel and I strongly recommend to visit it.The staff was extraordinary kind. The extra bed for our child was quickly delivered and more comfortable than the usual sofa beds.The pool was great, nice warm temperature.Breakfast facilities were comfortable sofas near the lobby. Breakfast contained the usual options in the US.In the surroundings are numerous options to get something for dinner.

Exceptional

Very good

It was a short stay...

Liked: Very clean, loved the cookies and breakfast. Staff was wonderful. Kids loved the pool
Disliked: Nothing

Just decent overall.

Liked: Located close to everything in Bangor. Second time staying at this location. Generally decent.
Disliked: The now defunct hot tub.