Name: Hampton Inn By Hilton Auburn
Address: 736 Southbridge Street, Auburn, MA
Telephone: (888) 420-1645
Rating: 4

Hampton Inn By Hilton Auburn Guest Reviews

Overall Average Score:

Very Good (4.1 out of 5)

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Liked: Fantastic two night stay; great room; great breakfast.

Very good

Liked: The room is good

Disappointing

I WAS VERY SATISFY WITH...

Liked: BREAKFAST WAS OK, ALSO LOCATION
Disliked: NOTHING RIGHT NOW.

Very good

Disappointing, too expensive, and not...

Liked: Not much. The window shade was not retractable, the room had a chemical smell, and they would not let me plug my hybrid vehicle in during the night to charge,
Disliked: See above.

Very disappointing

Liked: The property was clean.
Disliked: Our stay was traumatic and we had a terrible sleep. There was a door between the adjacent room and ours with a large gap between the door and the floor. At about 4:20 in the morning, we were woken in the dark by loud voices that seemed to be in our room. The conversation went on for an hour. I stuffed towels under the door, trying to diminish the sound. When I shared the issue with hotel staff, they said there were several rooms like this in the hotel, and that I should request a non-adjacent room next time. I shared that it unacceptable to have such a gap between adjacent rooms. They offered to refund some of our cost. When I discovered a $20 refund it felt like an insult and misrecognition of our experience.