Hampton Inn By Hilton And Suites Washington DC North/Gaithersburg

Good Value

Liked: We like Hampton inn. This one could stand a little upgrade
Disliked: The toilet was very low. Hotels should consider installing higher toilets when they don't renos

Very good

Liked: The building and room was really nice and updated. Parking lot is good
Disliked: Mattress more on the firm side. Asked for extra pillows, didn't get extra pillows. The building itself was hot. In the elevator, down in the lobby for breakfast

Superb

Liked: Room clean and comfortable. Great staff
Disliked: Fee for parking

Easy access to I270, quiet...

Liked: Breakfast was OK, not great. The pre-made eggs and sausages were unappetizing and there was no fruit available on two of the mornings.
Disliked: The TV remote did not work because the batteries were dead. I replaced them to get the TV to work. This has happened before when we stayed there.

Horrible bad services from staff

Liked: I did like that it was in good area and that the food was good room was clean
Disliked: Staff was very disrespectful don’t know how to talk to people they really need to work on getting staff that understands and respect guest and know that we don’t always wanna come out our way but sometimes we have to do that and we are goin though things to be more understanding

Over all, just fine.

Liked: Location and breakfast were fine for us
Disliked: We were given a room for the handicapped. Not needed and not a problem. And we noticed: for a handicapped person the low toilet is a problem along with the absence of a grab bar next to the toilet. For us another comfortable chair for seating would have been appreciated.

Exceptional

Liked: Loved the pool and the breakfast

Poor

Superb