Hampton Inn By Hilton And Suites Syracuse Erie Blvd I690

The room; continental breakfast and staff were all nice and proper as you would expect from this style of hotel. The pool's dirtiness was the most disappointing part. Main reason I booked this hotel.

Liked: The cleanliness of the room.
Disliked: Indoor pool was dirty. Insects and other items were floating around the pool. The pool also had a sliminess to it on the walls and bottom, such as it hasn't been properly maintained.

I am still waiting for a refund since they double charged me then instructed me to call to make a complaint and request a virtual credit card. The manager of hotel hasn't returned my calls regarding the matter.

Liked: The room was clean and bed comfortable.
Disliked: Double charged.

The service and people were amazing. Beautiful room and community area. Can't wait to stay again.

Liked: Everything.
Disliked: None.

When we left the first thing my husband and I said was we would stay here again in a heartbeat. Everyone was great!

Liked: Friendly; comfortable bed & linens.
Disliked: Hair dryer broke the only time we used it.

Exceptional

Not my first choice.

Liked: Proximity to Syracuse University
Disliked: Overpriced, very basic amenities, breakfast was sub par, cleaning services was mediocre.

Everything about this hotel was...

Liked: Clean from the time we pulled up, entering, elevator and going into our room.
Disliked: Surprised to see it in the location it was in, but the property itself was great.

Very good

Very good

Great hotel in the greater...

Liked: Staff very friendly and breakfast very good.

Very good

Liked: Location was great
Disliked: Sheets were not cleaned.

Very good

Superb