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Hampton Inn By Hilton And Suites New Castle eef - (855) 208-4301
Hampton Inn By Hilton And Suites New Castle, 2608 West State Street, New Castle, PA -(855) 208-4301
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BOOK ONLINE OR CALL - (855) 208-4301
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (316 Ratings)
2.9 miles from New Castle centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
Directly off Interstate 376 this New Castle Pennsylvania hotel boasts an indoor heated pool and free Wi-Fi access. Living Treasures Animal Park is 14 miles away. Each guest room at the Hampton Inn & Suites New Castle PA features a flat-screen cable TV a microwave and a refrigerator. They are decorated in rich colors dark wood furnishings and plush bedding. Guests can use the on-site fitness center and hot tub at the New Castle Hampton Inn. A business center and 24-hour front desk services are also available. A daily hot continental breakfast is served in the lobby. Cascade Park is a 10 minute drive from the hotel. Downtown New Castle is 4 miles away.

Check-in time: 15:00   Check-out time: 12:00
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Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Wheelchair accessible
` On-site parking
` indoor pool
` kitchenware
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` English
` Hindi
` Convenience Store
` Non-Smoking Rooms Available
` taxi service
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` balcony/terrace
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Pets allowed (charges may apply)

Hampton Inn By Hilton And Suites New Castle Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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0.5

Poor - 0.5 out of 5

Samantha Thu, 25 April 2024

Bad

3.5

Good - 3.5 out of 5

Cassandra Thu, 18 April 2024

It was adequate, the bed...

Liked: The first room we were given was not acceptable. The shower door was broken and the shower itself was dirty and mold was present. The clerk on duty was exceptional and immediately moved us to another room. The staff was very pleasant and helpful.
Disliked: The rooms were not cleaned well. No attention to details where cleanliness is of utmost importance ie showers with mold and dirt present.

3.5

Good - 3.5 out of 5

Cassandra Wed, 17 April 2024

It was adequate, the bed was worn and not very comfortable and the pillows were not nearly form enough but it was ok.

Liked: The first room we were given was not acceptable. The shower door was broken and the shower itself was dirty and mold was present. The clerk on duty was exceptional and immediately moved us to another room. The staff was very pleasant and helpful.
Disliked: The rooms were not cleaned well. No attention to details where cleanliness is of utmost importance ie showers with mold and dirt present.

4.5

Wonderful - 4.5 out of 5

Shawna Mon, 15 April 2024

Superb

Liked: The lady in the kitchen at breakfast was very helpful and really up on things, taking empty plates and wiping tables . I also liked that they would text to check in and I could text any questions.
Disliked: My husband would've liked a bigger TV . The ice machine on 3rd floor didn't work, but was able to go to 2nd floor for ice. The shampoo pump didn't work in shower, but didn't say anything cause we had brought our own.

4.5

Wonderful - 4.5 out of 5

Shawna Mon, 15 April 2024

Superb

Liked: The lady in the kitchen at breakfast was very helpful and really up on things, taking empty plates and wiping tables ☺. I also liked that they would text to check in and I could text any questions.
Disliked: My husband would've liked a bigger TV

4.5

Wonderful - 4.5 out of 5

Stephanie Wed, 10 April 2024

We enjoyed our stay and...

Liked: It was easy to find and we felt it was a safe area. There was plenty parking and near several restaurants, gas stations, and shopping areas. Most importantly, the bathrooms were clean, bedding and pillows were clean and fresh. The pool area was immaculate. Lobby and breakfast room were clean and inviting. Breakfast was good with a nice variety of food.
Disliked: We saw a few minor worn places in our rooms that need just a little spruce up. One minor issue was that the tile in the entry and bathroom of one of our rooms was sticky and needed mopping. We told Ingrid at the front desk and it was immediately taken care of.

4.5

Wonderful - 4.5 out of 5

Stephanie Tue, 9 April 2024

We enjoyed our stay and felt very welcome by the staff. They were very friendly and went above and beyond to make our s

Liked: It was easy to find and we felt it was a safe area. There was plenty parking and near several restaurants, gas stations, and shopping areas. Most importantly, the bathrooms were clean, bedding and pillows were clean and fresh. The pool area was immaculate. Lobby and breakfast room were clean and inviting. Breakfast was good with a nice variety of food.
Disliked: We saw a few minor worn places in our rooms that need just a little spruce up. One minor issue was that the tile in the entry and bathroom of one of our rooms was sticky and needed mopping. We told Ingrid at the front desk and it was immediately taken care of.

5

Exceptional - 5.0 out of 5

Alberta Tue, 9 April 2024

Liked: The staff was very friendly , rooms were very clean bed was very comfortable
Disliked: They dont have a hot tub anymore

0.5

Poor - 0.5 out of 5

Jenna Fri, 22 March 2024

It was an unpleasant experience.

Liked: It was close to the event we were in town for.
Disliked: The shower spout was hanging out of the wall and was not secure it seemed like it was going to fall off. The refrigerator made a trickling water sound the entire stay and it froze our contents in it. The walls are so thin that every sound can be heard from the hall, the next floor above and we were even woken up by loud snoring from the room next to us. When we got home I noticed bites in my daughter that resembled bites from bed bugs. Thankfully nothing seemed to follow us home.

0.5

Poor - 0.5 out of 5

Jenna Fri, 22 March 2024

It was an unpleasant experience.

Liked: It was close to the event we were in town for.
Disliked: The shower spout was hanging out of the wall and was not secure it seemed like it was going to fall off. The refrigerator made a trickling water sound the entire stay and it froze our contents in it. The walls are so thin that every sound can be heard from the hall, the next floor above and we were even woken up by loud snoring from the room next to us. When we got home I noticed bites in my daughter that resembled bites from bed bugs. Thankfully nothing seemed to follow us home.

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Hampton Inn By Hilton And Suites New Castle 2608 West State Street, New Castle, PA