Hampton Inn By Hilton And Suites Monroe

Exceptional

The hotel is in a...

Liked: There was an indoor heated pool. The location is 5-8 minutes from Ouachita Park where we was headed every day.
Disliked: The room was stuffy. The room did not smell clean and smells. The air only works half of the day. The shower pressure is low. The breakfast was okay but not many choices.

Very good

Beautiful place to rest and...

Liked: Everything was very clean and the pool was exceptional! Also, Ms Diane served a wonderful breakfast with delicious omelets, grits, muffins and so much more!
Disliked: It was off an odd side street that looked like a one-way. We missed our turn on it in the dark because it was not striped or well lit from the interstate.

Large vehicles with trailers

Liked: The location customer service has always been great
Disliked: The parking, when company vehicles took up 4-5 spaces with their trailer and vehicle. There was no room to park. There shouldn't be allow to take 4-5 parking spaces.

It was a nice move.

Liked: Everything was great. The staff can be a little more welcoming but they weren't mean.
Disliked: The shower pressure and drainage was a little annoying.

Exceptional

Superb

Liked: Cleanliness of the room. Very spacious. Had a quad room with 2 queen beds. Bathroom was huge! The breakfast was very good, especially the grits! Special shout out to Ms. Diane... Pool area was clean and very well maintained--indoor pool! Guest service was also great! Beds were super comfy. Overall an exceptional stay. I will definitely visit again ☺️
Disliked: Location wasn't the easiest to find. The GPS took us elsewhere. And it wasn't near many food places without getting back on the interstate.

Superb