Hampton Inn By Hilton And Suites Chicago South Matteson

Room was nice. Great location. Nice breakfast. 110% winner in my book. Love the no-smoking!

Liked: Staff was super friendly.

I would stay there again and recommend to others.

Liked: Clean; friendly staff; nice breakfast; comfortable beds.

I would definitely stay at...

Liked: The property was really nice. The front desk lady was super friendly and welcoming. The check in process was super simple for us. The room was clean. The hotel was in a safe area. I didn’t stay and eat the breakfast but it smelled good.
Disliked: Nothing.

Exceptional

Liked: The staff was very inviting. The room was clean and my bed was very comfortable. In areas close to where we attended a party. Great stay.
Disliked: Everything was great!!

Bad

Liked: Didn’t visit. Reservation was canceled

Exceptional

The stay was great and...

Liked: Sundays breakfast was more of my liking. The staff was very pleasant on all shifts.
Disliked: The beds were a little firm.

Good

Liked: Location
Disliked: I like the property. My only gripe was that my room smelled like feet I think it was the carpet

Short stay

Disliked: The microwave in room #331 was broken, I could not heat up my food and had to go out in the rain to find dinner.I got charged $148 for being a no show, I tried explaining when the date of my funeral shifted over one day, my room reservation was canceled, I had to begin a new one.

Comfortable accommodation

Liked: Rooms are spacious and beds are big and comfortable.The walls are a bit thin and I had one couple fighting one night and a man snoring the next. That's not the fault of the hotel, but the walls are a bit thin for my comfort.Breakfast was good and a decent range of options. There are also some options for snacks but they are limited. There is some liquor available to purchase as well.The staff are very friendly and helpful. It is staffed 24/7 which is also good.
Disliked: The hotel is away from restaurants although there are some a bit of a walk away. The coffee machine in my first room wasn't great, but after I moved I had a better machine. I would have liked better milk or creamer options. Everything else was fine.

Pleasant

Liked: Tub was clogged, water was slimy, pool out of service.