Hampton Inn By Hilton Aiken

Pleasant

We like to stay at...

Liked: The fabulous staff -- from Wilson to Gail to Angie and the woman at the front desk -- made this otherwise dreary property passable. Most of the ice machines worked and the ice tasted fine. Bed was comfortable. A/C worked. Linens were comfy. Angie did great job prepping our room each day.
Disliked: 1. The odor each time we entered our room. Hall initially smelled bad but then was perfumed. Unfortunately, the perfume was overpowering. 2. No computer. 3. Peeling paint outside the building gave it an unpleasant curb appearance. 4. Poorly lit. 5. Bathroom's adjustable shower head was so old that it refused to budge. 6. Toaster didn't work initially but Wilson moved it to an outlet that worked. 7. There was no water our first morning there. Though it was no fault of the hotel, it set the tone for lowered expectations.

Pleasant

Convenient

Liked: N/A

Short Stay

Liked: Loved the free breakfast. The staff was friendly and accommodating when fulfilling requests before and after check-in. Definitely will return.
Disliked: Small bathroom.

Exceptional

This was a great place...

Liked: The staff went above and beyond our expectations. When we arrived, the room we were initially assigned had an odor. When I brought it to the front desk's attention, they quickly reassigned us without judgement or questions! The breakfast was not your typical free "continental breakfast." they had a small variety each day. It was very clean and always stocked!
Disliked: not applicable.

Okay, but $40 more than...

Liked: Good breakfast, very nice staff.
Disliked: Room smelled.

Will not stay there again,...

Liked: Breakfast food was fair, I stayed at other. Hampton Inn, and breakfast was better at the other ones. Dining area was clean.
Disliked: The room was much smaller than typical Hampton inns. Apparently it was an old, old building. Surprised to see it only had one elevator. I took my dog with me and the daily rate was 81.25 a day for the animals. On top of my room price.