Exceptional

Needs Upgrading

Liked: The location was good. The rooms (we had 2 rooms) were comfortable. Breakfast was decent and had plenty of options.
Disliked: Does need upgrading in areas, especially in technology. Smart TVs are a great thing. They allow for more viewing options when one is in the room. The rooms should also be outfitted with microwaves as well. Never understood why the suites have a stove/oven and a microwave, but the regular rooms only have a mini fridge and no microwave. Houskeeping needs to be replaced or trained better. The first room's bathroom shower was not clean. Several long black hairs were stuck on the walls, handicap bars, and floor. Toilet tank flapper was bad and constantly was refilling approximately every 5-7 minutes all night long. We were given another room, no questions asked when I explained the situation.

Exceptional

Very good

Liked: Staff was very accommodating and professional, hotel was quiet, clean room, comfortable bed
Disliked: The breakfast was a bit below average for Hampton Inn and the free wifi was terrible, but that tends to be the case at most Hilton properties, property is older style

Exceptional

We go to Westborough to...

Liked: The breakfast was excellent, and the two different workers we had were friendly, and did a great job!
Disliked: When we arrived, there was no one at the front desk. Someone else was waiting to purchase a soda and had to leave a note to charge his room.My husband finally called the hotel, and someone came after a few minutes of the phone ringing.When we left we did not receive the usual “goody” bag we usually get.The barn door to our bathroom, did not shut all the way.

Exceptional

This was a reasonably priced,...

Liked: The breakfast was pretty good. There were a lot of choices of things to have. The location was. ERY convenient, just a very short distance off Rte 9.
Disliked: I can’t think of anything that would have improved my stay.

Exceptional