great location, great staff!

Liked: everything including the free shuttle to the airport.
Disliked: the first room we got assigned had a clogged toilet, and we had to change the room, a staff at the front desk was super nice and helpful but it was just something that we had to go through in the night. good that we checked the toilet before we unpack everything.

Happy

A light sleeper's nightmare

Liked: Hotel is a short walk from a grocery store (for travelling tourists who need something) and the commuter rail. The rail gets you downtown or up to Salem easily.
Disliked: A rough stay for a light sleeper. First, the paper-thin walls. A lot of hotels have problems and we NEVER complain about little issues, but these walls made me write this review. We could hear our neighbors talking (yes, literally just talking) and could hear their tv until 11-12 at night. We complained and tried to move our room to not have neighbors but the hotel was full. The AC unit doesn't have a constant fan option so most of the time it is off so you just hear people talking, tvs, doors slamming, etc. When the AC does run, ours sounded like a water bucket splashing around so so we're not sure if it needed better draining or what was going on. Our room was opposite of the road and we still heard trucks driving around throughout the night so I couldn't imagine having a room right against the road. And lastly, although a 10 minute walk from the train station, you can still hear the train whistle as it comes into the station. Another indication of how thin the windows and walls are.

Your hotel served us nicely

Liked: Great choices at breakfast. Thanks for having oatmeal! The location seems a little dicey but it is an easy ride to the airport and to get where we wanted around Boston
Disliked: Our room faced on the truck yard which was noisy all night as they arrived and backed up.

need a beter location

Liked: bed
Disliked: noise of loading trailers next door the location seemed poor.

Superb

Exceptional

A very suitable transit hotel

Liked: Room was very comfy. It's 15 mins from the airport and across the road from a shopping mall.
Disliked: 1) The airport shuttle was not working the night we arrived and was unavailable in the morning as it was doing cruise shuttles2) On arrival, despite having a valid booking, the hotel was "overbooked," & there were no rooms for us two couples. Jess waded thru the remaining reservations to find 2 rooms of guests whose "credit cards had expired"! We got those 2 rooms. All sounded extremely odd. So be forewarned, phone ahead and pay in full to secure your room.

Cruising or flying into or...

Liked: Everything was perfect with extra effort by staff to get us room early which they did manage. House keeper would not let carry luggage as we departed with my wife using a walker. Also great shuttle service (free) to from airport.
Disliked: nothing was wrong.