Hampton Inn Binghamton/Johnson City, Johnson City

My room was clean and...

Liked: The Breakfast the 2 days decent . The facility entrance was not completed . Open woodwork unfinished. An elevator, though we Were warned made a BOOM sound as it went up. They assured us it was ok and being taken care of. That scared me,every time going up.
Disliked: The entrance ! Unfinished if we wanted to take pictures. It would not have been a Good backdrop.The Elevator! Sound was very startling , Unsettling.

Exceptional

Disliked: Bed a little hard but overall my stay here was excellent!!

Poor

Disliked: The Housekeeping in the rooms was terrible. I would get a new housekeeping manager. The TV`s and mirrors were dusty and dirty. The inside of the dressers had an inch of dust in both rooms. The most disgusting part was the bathroom toilets and showers had pubic hair and feces on them. The shower walls looked like they haven`t been `t wiped down in months.

Pleasant

Liked: Very friendly staff. They helped greatly when we needed them.
Disliked: The location, broken toilet seat, had to ask for toilet paper 3out of 4 days, had to ask for soap and shampoo twice.

Had to come because family...

Liked: Nothing felt like room was not ready for use.Towels needed to be somewhere other than sink.Only 1 trash can in room.Worse than last time stayed if wasn?t close to family would not stay price too much
Disliked: See above

Our stay was great. Staff...

Liked: Connie at the front desk when we checked in was just so pleasant. Made you feel welcome. Then we had a situation with one of our family members. They booked a different hotel.. this hotel was full.. she did some moving around and got them in here. We travel all over the world and I have to say Connie has outstanding customer service skills. Thank you Connie. Also the person who does breakfast is outstanding. Very helpful goes out of her way to help.
Disliked: Sheets on the bed. To small...

Passable

Liked: Front desk & breakfast team!
Disliked: Garbage under the bed including empty paper coffee cup! Top sheets barely covered the bed top! Breakfast room was small. Toilet could use a pumis stone!

Liked: The staff was very nice, friendly and very helpful.
Disliked: Price was too high for a middle of the line hotel. Room did not have bath towels when we arrived and bathroom trash had not been emptied.

Pleasant

Liked: Staff was very friendly.
Disliked: Our room was not cleaned on our second of the three days we stayed. Construction was going on when your website said it was completed in February. We stayed in July. It was loud at various points during the day.