I never received my refund.

Disliked: They never gave me my refund.

Great place

Liked: The staff, the room & location
Disliked: We were not notified that the pool was closed. We went to breakfast about 9 and there were no waffles. It seemed that the supply was limited.

Passable

Emergency visit with unnecessary expenses!

Liked: That they put us on the main floor, at the end of the hallway closest to the exit. They had hot breakfast every morning, until 10am! They also served fresh coffee and bottle water for free all day! They also had a nice selection of snacks and supplies!
Disliked: I was charged a $75 pet deposit 2x! We extended our stay by 1 day & the clerk said we had to check out and then in again to extend but I don't think it was fair to charge the pet deposit again, especially when both of my dogs have ESA documentation that states I'm NOT to be required to pay a pet deposit, in the first place, but I did! They also made us pay a $50 "damages" deposit 2x (which your supposed to get back at the end of your stay apon inspection. )That ended up costing us another $250! The pump in the toilet was tempermental, we ended up having to leave the back of the toilet off so when we flushed we could push the pump down so it would refill the tank! When the lobby ran out of creamer, nobody bothered to run to the store to get more, until their normal ordered process showed up. That I felt like I was being shoved out the door on check out day!

Good Stay

Liked: Good Stay. Comfortable location and good staff.
Disliked: Breakfast

Exceptional

Disappointing

Liked: poor
Disliked: raging

Pleasant

Bad

Liked: Location,
Disliked: Lost reservation, room was open upon arrival, carpeting in room was wet, unable to book a third night.