Feels a lot more like...

Liked: The elevators were fast!
Disliked: The hotel was CONSTANTLY smoky. By the third day all of us were coughing and the coughing would subside when we left the room. The entire third floor either smelled like smoke the whole time we were there or weed. So did the area right outside. There was never any fresh air. It got to a point I was worried about all our health but especially my 3 year old?s. There was also a man who would not stop coughing from 5am until well after 7am next door. HUGE concern in this age of Covid. When I told the desk attendant and asked good their ventilation was, she said she didn?t know and didn?t seem concerned. If they have to make Covid exposure calls to customers in a few days they can?t claim not to know.... I told them!!!

Exceptional

Liked: Location and when we first arrived how accommodating the staff was about our room and switching it due to the seal being broken on our door.
Disliked: How after we were cleared to enter the rooms after the fire alarm being activated our room key did not work and a staff member said it was because my card was declined after being there 3 days. It was very embarrassing because I?m showing him where the funds were removed from my card , gave him the same card they already processed again and he reactivated our key. You would think they would have noticed a declined card sooner than that. Also the parking was a little tight, so could use a bigger area for that.

Superb

Very good

Liked: My room was very clean. Also the corridors.
Disliked: I requested additional towels, but they were never brought to my room. Horrible view from the room window.

I will not ever coming...

It was not very inviting...

Liked: The bed was comfortable.
Disliked: No amenities as stated, was not informed that there would be misplaced hurricane Laura & homeless people hanging out front drinking like it was a block party and making it look like the ghetto and that the American Red Cross was set up for Covid. I felt very unsafe.

Exceptional

Liked: Everything
Disliked: Nothing

Very good

Liked: Everything
Disliked: N/A

Wrong room!

Liked: The staff was really nice
Disliked: I booked a King Suite and I got a deluxe suite which is not what I booked!!