Hampton Inn & Suites by Hilton Houston/Clear Lake-NASA

Can't Recommend

Liked: The staff was super friendly! The location was great. The shower in the bathroom was amazing! I appreciated the messaging system.
Disliked: The hallways and elevators were very warm. It almost felt like they had the heat turned on.The air conditioner in the room made an awful noise all night. We had it turned all the way down (66), but it barely got cool. When it cut off, it immediately became very warm in the room. The bed was pretty uncomfortable. The room smelled really weird and musty, but it appeared very clean. The absolute worst part about it was all of the noise. I have never stayed at a hotel that was this noisy. You could hear EVERY door shut, all the toilets up and down the hallway flushing, people talking in the next room and even though we stayed on the 2nd floor, it sounded like the people down at the pool were INSIDE our room yelling and making tons of noise. It was very difficult to sleep. We were hoping the air conditioner would mask some of the noise, but even though we had it set really low, it never stayed on for very long before it would cycle off. I liked that they had a messaging system. I used it to see if we could move to another room, but they were unable to accommodate us. They did, however, offer to go ask the guests at the pool to keep the noise level down. It got quiet about 35-40 minutes later, but I think it's because the pool closed. I then asked for a fan, and they responded that they don't have fans. Due to all the various noises and the inability to regulate the room temperature very well, we didn't get any sleep, and we promptly left around 6 am and drove home. I can not recommend this hotel. Especially at the price point. It seems kinda old, in need of some maintenance and repairs, and is way too noisy. The staff was very nice, though. I didn't eat breakfast, so I can't comment on that. I would not stay here again.

I have never received a...

Liked: I have never received a confirmation of my booking, so I wasn’t able to use the service I paid for!
Disliked: I have never received a confirmation of my booking, so I wasn’t able to use the service I paid for!

Exceptional

Liked: Tif his is always a great place to stay very easy check in and check out
Disliked: Lots of good restaurants in the area

Very good

Exceptional

Exceptional

Exceptional

Superb

Liked: Nice room, quiet location. Many restaurants within walking distance or short drive away.
Disliked: Shower was leaking.

Exceptional

Liked: Cleanliness of the room
Disliked: Not much